Social Media Shaping Up As Best Contact Channel; US Playing Catch Up With Emerging Countries on Mobile PR Employment Levels
â–¶ Reach Out and ‘Touch’ Someone: About 80% of consumers who recently contacted a brand through social media received feedback within 12 hours, according to a recent eDigitalResearch study. The survey, which took the pulse of 2,0000 consumers across the U.S., concluded that social media is the most expedient and…
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